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Frequently Asked Questions

  • How do I create an account?
    • You can create an account here.
    • Advantages include:
    • Faster Checkout
    • Easier Order Tracking
    • Faster Support
    • Faster Order Processing
  • I forgot my password, how do I reset my password?
  • I like specials and promotions. Do you have a promotional email I can sign up for?
  • What are your payment options?
    • We support all Major Credit Cards including:
    • Visa
    • MasterCard
    • Discover
    • American Express
    • JCB
    • Diners Club
    • We also provide additional options including:
    • Collect on Delivery (C.O.D.)
    • Money Orders
    • Personal/Business Checks (by Mail)
  • Is CigarLiberty a secure website? Is my personal information safe?
    • CigarLiberty is using a 256-bit SSL certificate from Trustwave. This SSL Certificate can provide encryption between your web browser and our web server so that personal information can be transmitted over the Internet securely.
    • Feel free to Validate our security by clicking on the Trustwave┬« logo here or anywhere you see it on our website.